FREQUENTLY ASKED QUESTIONS
When will registration open for 2018?
Registration opens on Saturday 10 March 2018 and is €100.00 plus a 3.5% handling fee payable upfront. This is non-refundable and guarantees you a place on the cycle.
How do I register?
The link to register will be available from Saturday 10th at 8am on www.ringofkerrycycle.ie
Is registration secure?
Yes, the Ring of Kerry Cycle registration system is completely secure and is SSL Grade A certified and PCI compliant.
How many places are open for registration?
There will be 10,000 spaces available through the online registration system.
When will the online registration end?
Registration will close when all spaces have been allocated. If you are unsuccessful in registering, you will be put on a waiting list and contacted if a space becomes available.
Should I go to a charity to secure a place?
Charities will not be registering participants directly for the 2018 charity cycle. All registrations must use the online booking system.
What information do I need to register?
Once you have selected your charity, you must input
- personal information (including names, address, date of birth, contact number)
- emergency contact details (including name, contact number)
- event preferences i.e. wave times & number of times you have participated.
- Credit cards details to process booking
Is there an age restriction to register?
Yes, all participants must be over the age of 16. Anyone born after the 1st of July 2002, will not be eligible to register.
Wat are Wave Times?
Wave times are in place to reduce the congestion at the start line as well as the official stops along the cycle. They also ensure that every participant gets to enjoy the fantastic scenery of the Ring of Kerry.
Will there be a Waiting List?
Once all places have been booked, there will be no more positions made available online. There will be a waiting list facility. You can complete a short form to be added to the waiting list – you will need to provide the following information – first name; last name; date of birth; gender, email and contact number.
If there are any cancellations from the event, the available places will be offered to the next on the waiting list.
Can I make a group booking at the same time or must each person individually go through the booking process?
The booking system does not currently facilitate group bookings, only one booking is allowed per registration.
What if I register and then become injured, or am unable to attend the event?
You can transfer your booking to a colleague, friend or family member. Otherwise you can cancel your booking and this will be offered to an individual on the waiting list. Unfortunately, Ring of Kerry Charity Cycle entries are non-refundable.
Can I transfer my registration to another participant?
You can transfer your booking to someone else by contacting firstname.lastname@example.org. Subject to terms and conditions.
What other terms should I be aware of?
The full Ring of Kerry Charity Cycle terms & conditions are available on the registration platform and can also be viewed on the website.
I registered online, what do I do next?
You will receive a confirmation email outlining next steps. If you do not receive this, please email email@example.com
I have not registered; can I still cycle the route on the day?
There will be checkpoints on the closed sections and you will not be able to pass through these while those sections are closed.
Why have you capped the numbers?
We have facilities to look after 10,000 cyclists in a safe and responsible manner. If we allow more cyclists on the road it would impact on our ability to look after everybody.
Can I raise funds for a charity outside of the 14 main beneficiary charities?
Each year the Ring of Kerry Charity Cycle select official main beneficiary charities. There are 14 selected for 2018 and these charities are listed here >>
As part of the registration process, participants can opt in to select one of these charities to represent on the cycle and if they wish, raise additional funds. The Ring of Kerry Charity Cycle carefully select charities annually and do not wish for participants to fundraise for charities outside of the official charities. Any voluntary donations can be made through sponsorship cards or via an online EverydayHero fundraising page and will go 100% to the cyclist's chosen charity. The registration fee, after administrative expenses, being distributed across all charities.
Additionally, there are another 30 charities (Tier 2 and Tier 3) who are also allocated funds from the registration proceeds.
Please note you can only fundraise for one of the 14 main beneficiaries, fundraising for any other charity is strictly prohibited and will invalidate your registration.
How can I fundraise for my chosen charity?
As part of registration you will have the option of fundraising for your chosen charity by
- Setting up an online everydayhero fundraising page and/or;
- Requesting a sponsorship card(s) - which your chosen charity will post out to you or alternatively;
- You can make an additional voluntary donation to the charity of your choice as part of the registration process (plus 3.5% handling fee). Again, any voluntary donations made are non-refundable.
I requested a sponsorship card during registration, how will I get this?
Your chosen charity will issue your sponsorship card to you. This will be send via post to the address used at registration.
When is the cycle?
The Ring of Kerry Charity Cycle is always on the first Saturday in July. In 2018 this is the 7th of July.
What time is the official start?
The official start is at 7.30am; however, you will find people starting as early as 6.00am and as late as 8.30 am. We would recommend that you look at our timetable for the day and abide by the timings on this schedule.
What happens if I start before 6.00am or after 8.30am?
You will not have the benefit of back-up services or traffic restrictions.
Is there a time limit for the cycle?
All our event support systems stand down at 20.00 (8 pm) so if you are later than this you will not have the benefit of back-up services or traffic restrictions. Please see our event timetable for closure times of the various food stations.
If I cannot finish the cycle within the given time what happens?
You will be expected to avail of the service of our sweeps who will transport you and your bike back to Killarney. (The planners have allowed you 14 hours to complete the cycle)
Can I start somewhere else other than Killarney?
It is strongly advised that you start in Killarney. If you decide to start somewhere else you may not have back-up services available to you at certain times. Our services are planned to cater for cyclists starting from and finishing in Killarney. The official start and finish is in Killarney.
Bike Tags & Wristbands
What is the purpose of the bike tag and wristband?
The bike tags will allow your passage through the checkpoints on the closed road sections.
Where should I put my bike tag?
You need to display your bike tag clearly on your handlebars as shown below. This is the only acceptable position and will ensure your speedy passage through the checkpoints.
I would like to be a volunteer, who do I contact?
The Ring of Kerry Charity Cycle could not happen without our amazing team of positive and energetic volunteers. The charity cycle raises valuable funds for chosen charities each year. if you or your club/organization would like to join the amazing team of more than 1200 volunteers who get involved every year, we would love to hear from you. Please contact us by email firstname.lastname@example.org
Food and Medical Stations
Where are the food stations?
There are 3 official food stations along the cycle. These are located at Caherciveen (72 kms); Kenmare (136 kms) and Killarney (finish). However, there will be plenty of facilities to stock up on water, bananas etc. along the route.
Will I have the option of Gluten free food?
Do I need to bring food and water with me?
You should bring at least one full water bottle which you can top up on the way around. It is advisable to bring some snack bars and eat a little but often rather than having one or two huge feeds. There will be plenty of opportunity to stop along the way – don’t worry you won’t starve!!
Where are the Medical stations?
There will be 3 Fixed Medical centres:
• In Killarney at the Start/Finish Points
• In Caherciveen (72Kms)
• In Kenmare (136Kms)
There will be numerous Fixed First Aid stations manned by qualified personnel along the route. These will be signposted 100mts in advance of their position. We will have a fleet of mobile ambulances with doctors on board and manned by members of the Civil Defence, Order of Malta and Red Cross.
What do I do if I encounter a medical emergency?
Phone the Medical Helpline number which is on your bike tag. Give clear and precise information on the nature of the injury and where the casualty is located and give your contact number.
Will there be a Physiotherapist station?
Yes, this will be located at the finish point.
What do I do if I have a problem with my bike?
Everybody is expected to bring the basics with them on the day i.e. Puncture repair kit, spare tube, pump and bike levers.
It is strongly advised that you know how to fix a simple puncture as this could save you a lot of waiting time on the day.
If you encounter a problem that you are unable to sort yourself, please phone the mechanical helpline number which will be printed on your bike tag. Please give clear and precise information on the nature of the problem, where you are located and give your contact number. The coordinator will then advise you what to do.
It is strongly advised that you have a full service carried out on your bike before the event.
Will there be mechanical backup?
Yes. There will be 11 Fixed Bike Stations and some mobile units looking after bike problems.
What happens if my bike has to be transported back to Killarney?
There will be a dedicated depot in Killarney where you will be reunited with your bike.
How can I get an official ROKCC jersey?
As part of the registration system, you can pre-order your official 2018 ROKCC jersey for €30 +€4 P&P and 3.5% handling fee with dispatch commencing during May 2018. The jersey can also be purchased through the ROKCC website from May until June 22nd 2018.
Where can I park?
Important information on parking will be posted before the cycle.
Will there be a lost and found section?
Yes. This will be located near the finish line in Killarney.
Are the roads closed on the day?
Certain sections of the road will be closed and certain sections will be open. This is done in order to MINIMISE traffic and will NOT eliminate all traffic. You need to think of the roads as open, expect traffic and obey the Rules of the Road accordingly.
Will there be somebody to bring my gear around the Ring?
No. You will need to bring your own rain jacket etc.
What is the fastest time that the event has been done in?
The event is not a race. It should be looked on as a day out to be enjoyed in the presence of 10,000+ friends.