When will registration open for 2017?
Registration opens on Saturday 25th February 2017 with a basic donation of €100.00 plus a 3.5% handling fee payable upfront. This basic donation is non-refundable but does guarantee you a place on the cycle.
How do I register?
The link to register will be available from Saturday 25th at 7am on the following sites: www.ringofkerrycycle.ie and the Kerry Charity Cycle Facebook: www.facebook.com/RingofKerryCharityCycle
How many places are open for registration?
There will be 10,000 spaces available through the online registration system.
As part of the registration process, all participants will be required to select one of the 10 main beneficiary charities, to cycle for. Each charity will be allocated 1,000 cyclists and when the allocated spaces for a charity are full – registrants will have the option to select another charity which has availability.
When will the online registration end?
Registration will close when all spaces have been allocated. If you are unsuccessful in registering, you will be put on a waiting list and contacted if a space becomes available.
Should I go to a charity to secure a place?
Charities will not be registering participants directly for the 2017 charity cycle. All registrations must use the online booking system.
What information do I need to register?
Once you have selected your charity, you must input
– personal information (including names, address, date of birth, contact number)
– emergency contact details (including name, contact number)
– event preferences i.e. wave times & number of times you have participated.
– Credit cards details to process booking
Is there an age restriction to register?
Yes, all participants must be over the age of 16. Anyone born after the 1st of July 2001, will not be eligible to register.
How can I pay?
To make life easier all registrations will be made online, you can make payments using all major Visa and Master card credit/debit cards.
I’m trying to register through a link provided by my chosen charity, but the link takes me to the main registration page and I can’t see my chosen charity. Why is this?
Each charity has a link that takes you to their own registration form, if places are available their registration page will appear and you can register as per normal. If the charity has sold out it’ll no longer be visible on the main registration page, so you will have the option to support another charity if places are available. If the event has sold-out then you’ll have the option to join the waiting list.
I accidentally entered the wrong details on my registration form, what do I do?
There is a Manage My Account facility after the registration. You can log in and update your details from there.
What are Start times?
Start times are in place to reduce the congestion at the start line as well as the official stops along the cycle. They also ensure that every participant gets to enjoy the fantastic scenery of the Ring of Kerry.
I’d like to start the event with my friends (who are registered) but we’re all on
different start times. Can we change our start times so we start together?
Absolutely, each of you will need to log into your accounts and edit your registration. Click through to http://www.njuko.net/rokcc/check-registration with your booking reference number, scroll-down to ‘Please select your wave’, select the new wave you’d like then scroll down to ‘save changes’.
You’re now booked in under your new wave. Please note, ensure that your friends follow the same process for their individual registrations.
Will there be a waiting list?
Once all places have been booked, there will be no more positions made available online. There will be a waiting list facility. The waiting list is a function that works like a digital queue for an event, when the event has reached capacity. If you join the waiting list you’ll be notified via email if a place becomes available (due to cancellation), you’ll then have 36 hours to register via the link in that email. If you don’t register within that 36-hour timeframe, then your invitation will be cancelled and sent to the next person in the queue.
Can I make a group booking at the same time or must each person individually go through the booking process?
The booking system does not currently facilitate group bookings, but does allow for more than one booking per credit/debit card.
What if I register and then become injured, or am unable to attend the event?
You can transfer your booking to a colleague, friend or family member. Otherwise you can cancel your booking and this will be offered to an individual on the waiting list. Unfortunately, Ring of Kerry Charity Cycle entries are non-refundable.
Can I transfer my registration to another participant?
You can cancel your registration by emailing firstname.lastname@example.org
If you would like to transfer your registration to a friend please include the following details of your friend in the email – first name, last name, dob, email address, contact number and emergency contact details.
I’ve already registered but I’ve moved house. Can I update my personal details?
Yes you can, please click through to the following link http://www.njuko.net/rokcc/check-registration and enter your email address and booking reference number. Select ‘Edit my entry’ and make the
appropriate changes; once that’s done scroll down and click ‘save changes’.
What other terms should I be aware of?
The full Ring of Kerry Charity Cycle terms & conditions are available on the registration platform and can also be viewed on the website.
I registered online, what do I do next?
You will receive a confirmation email outlining next steps. If you do not receive this, please email email@example.com
I have not registered; can I still cycle the route on the day?
There will be checkpoints on the closed sections and you will not be able to pass through these while those sections are closed.
Why have you capped the numbers?
We have facilities to look after 10,000 cyclists in a safe and responsible manner. If we allow more cyclists on the road it would impact on our ability to look after everybody.